FAQs

WHEN WILL I RECEIVE MY ORDER? (EXCLUDING WIG ORDERS)

ALLOW 10-14 BUSINESS DAYS TO RECEIVE YOUR ORDER.

ALL ORDERS ARE PROCESSED WITHIN 3-5 BUSINESS DAYS.

SHIPPED VIA USPS PRIORITY MAIL

** AFTER PROCESSING, YOU WILL RECEIVE AN EMAIL LETTING YOU KNOW YOUR ORDER HAS BEEN SHIPPED. THE XD COLLECTION IS NOT RESPONSIBLE FOR ANY LOST OR DAMAGED ITEMS AFTER YOUR ORDER IS SHIPPED. PLEASE CONTACT USPS FOR ANY ADDITIONAL QUESTIONS. 

BUSINESS DAYS ARE MONDAY-FRIDAY (EXCLUDING  WEEKENDS AND HOLIDAYS) 

 

WIG ORDERS

ALLOW 10-21 BUSINESS DAYS TO COMPLETE YOUR CUSTOM WIG ORDERS.

** PLEASE PROVIDE PRECISE MEASUREMENTS, WE ARE NOT RESPONSIBLE FOR IMPROPER FITTING.

FAILURE TO PROVIDE MEASUREMENTS WILL RESULT IN UNIT BEING STANDARD SIZING (22").